★★★★★Used and validated by Hong Kong SME teams

Domestic Helper Agency Management System

Manage helper CVs, employer matching, visa tracking and contract documents in one system for domestic helper agencies.

See our background

Common domestic helper agency bottlenecks

CV records are hard to search

  • Helper CVs are scattered across paper files, folders or different staff computers
  • Searching nationality, language, experience and status takes time
  • When records are not centralised, suitable candidates are easily missed

When many CVs are stored across paper files and different computers, can your team quickly find suitable helpers?

CV records are hard to search

Visa dates lack reminders

  • Visa, passport, contract and insurance dates are recorded separately
  • The team can easily miss renewal and document preparation timing
  • Without reminders, follow-up often becomes urgent near expiry

Are visa and document expiry dates still managed by calendar notes or manual reminders?

Visa dates lack reminders

Contract documents are filled in repeatedly

  • Employer and helper details are repeatedly entered into different documents
  • Contracts, forms and internal records may use different versions
  • Manual filling increases missed fields, wrong entries and rework

Do the same employer and helper details still need to be entered across multiple documents?

Contract documents are filled in repeatedly

How the system helps

Helper CV filtering

Filter helpers by nationality, language, experience and contract status to find suitable CVs quickly.

Helper CV filtering

Visa expiry reminder workflow

Record each helper’s visa expiry date and send reminders before the follow-up window.

Visa expiry reminder workflow

Employment contract document generation

After entering employer and helper information, the system prepares standard contracts and supports PDF export.

Employment contract document generation

Use AI to support repetitive operational tasks

Connect AI agents through MCP, and start system tasks with one instruction

AI operations assistant

Agency case manager

Organise this week’s helper matching cases. Check employer requirements, candidate documents, and interview arrangements, then send them for approval.

AI case operations agent

  • Read employer requirements, candidate profiles, and document status
  • Match experience, language, arrival timing, and interview availability
  • Prepare candidate shortlist and interview notice drafts
  • Wait for approval before notifying employers and candidates

Helper matching suggestions are ready, including candidate shortlist, document status, and interview arrangements. Please review before notifying.

AI task approval

Approve AI to send matching and interview notices?

AI that works under your team

Give each team member an AI assistant. People give instructions, and AI does the work.

AI that works under your team

People approve key actions

AI can prepare tasks. Important actions still need a person to check and approve.

People approve key actions

Clear access rules

AI only sees the data it is allowed to use. This helps keep business data safer.

Clear access rules

Connect your AI tools

Connect tools like Manus and Claude to daily work. Keep tasks, permissions, and results in one system.

Connect your AI tools

More tools for daily wholesale operations

Professional domestic helper agency management toolkit

Employer matching follow-up records

Record each employer’s matching history, interview feedback and signing progress without searching through memory or WhatsApp.

Cloud document archive

Keep contracts, visa documents and passport copies in one searchable cloud archive.

Multilingual support

Support Chinese and English interfaces for managing Filipino and Indonesian helper records.

Labour Department document generation

Generate standard employment contracts and required documents from basic profile information.

Arrival workflow tracking

Track each step from departure, arrival and visa collection to first working day.

Commission and fee management

Record commission income and service fees for each successful placement and prepare monthly reports.

When CVs, employer requests, visa dates and documents are scattered, consultants spend too much time searching and checking. A dedicated system keeps matching, documents and reminders in one place.

Expected operational return

Data-driven agency operations

Digital CV and matching records help consultants find suitable candidates faster without checking files one by one.

Agency workflow review

Contract and application documents reuse profile data, reducing repeated typing and manual mistakes.

Document workflow review

A clear CV, visa and document workflow helps agencies handle steady demand with fewer missed follow-ups.

Hong Kong Immigration Department statistics
Traditional workflow
Digital management
CV search
Paper files or Excel records
Filter CVs by condition
Contract filling
Enter details into each form manually
Generate documents from profile data
Visa tracking
Mark expiry dates in calendar or Excel
Reminders by expiry date
Client follow-up
Search through scattered WhatsApp chats
Matching and interview records saved centrally
Document archive
Files kept in cabinets or local folders
Search and download from cloud archive

Worried your IT project will drag on?

Managed by PMP® consultants with a clear delivery process

01

Discovery

Turn business goals into system logic, instead of forcing a template.

  • Workflow review: identify pain points in the current process
  • Solution walkthrough: align expected results before build
02

Data migration

We help organise and import existing data to reduce the migration burden.

  • Data cleanup: prepare old records before import
  • Acceptance testing: verify key flows before launch
03

Launch

After setup, the system can go live with local support available by priority.

  • System handover: launch after required settings are complete
  • Ongoing support: local team follows up on usage issues

How much budget should you plan?

Flexible plans matched to your team size

Subscription Plan (SaaS)

$798/ month

Suitable for domestic helper agencies that want to digitize quickly with a fixed monthly cost.

  • System accounts: 1-20 users
  • Active domestic helper profiles: 100
  • Employer, contract and matching workflow management
  • Cloud storage: 10GB
  • Automated WhatsApp notifications
  • Email and online support
  • Routine system upgrades and maintenance

Custom Plan

Quoted by requirementsOne-off / phased

Suitable for medium to large agency groups with multiple branches or dedicated workflow and integration needs.

  • Includes all Subscription Plan features
  • Active domestic helper profiles: no fixed limit
  • Unified multi-branch management dashboard
  • Custom branded employer browsing pages
  • Can integrate with existing operating systems
  • Dedicated customer success manager follow-up

We understand the questions that come before a new system goes live

Common questions before implementation

Is personal data protected?

Helper, employer and document records protected with access control

Helper CVs, employer details and contract documents are sensitive records:
  • Encrypted access for backend actions, forms and uploads
  • Role-based permissions for consultants and admin staff
  • Backup arrangements to reduce data loss risk
Is personal data protected?

Will the team need a long time to learn it?

Clear workflow for consultants and admin teams

The system follows agency workflows rather than technical menus:
  • Search CVs, match employers and prepare documents in clear steps
  • Role-based access for consultants, admin and management
  • Setup guidance and training before launch
Will the team need a long time to learn it?

What if the team has questions during daily use?

Local support for agency workflows

Support is based on real agency operations:
  • Help with CV, matching, visa and document workflow questions
  • Remote assistance for settings, permissions and forms
  • Ongoing adjustments when daily operations change
What if the team has questions during daily use?

How do you keep the project on schedule?

Phased launch with clear workflow checks

We start with core agency workflows and launch by phase:
  • Confirm helper CV, employer matching, visa and document flows first
  • Review each milestone before moving forward
  • Check permissions, forms, reminders and exports before launch
How do you keep the project on schedule?

Do we need to re-enter old data?

Existing helper, employer and document data can be imported

No need to start from zero:
  • Clean up helper CV, employer, visa and document fields first
  • Import existing records in batches
  • Check key records together before switching over
Do we need to re-enter old data?

Can we keep our own backup?

Export and keep your own agency records

Yes. Agency data remains under your control:
  • Export helper, employer, contract and document records
  • Keep offline copies in your own drive or internal folder
  • Reuse data if system arrangements change later
Can we keep our own backup?

Can another team maintain it later?

Open structure for long-term handover

The system is designed for long-term maintenance:
  • Key workflows, settings and data structure can be documented
  • Helper, employer and document data can be exported
  • Support can stay with Oneflash or move to another technical team
Can another team maintain it later?

How does Oneflash Agentic Business Suite support domestic helper agencies?

Not only CV management, but a traceable document workflow

Oneflash Agentic Business Suite is an AI agentic business system for SMEs:
  • Unified data: employers, helpers, CVs, contracts, visas and documents
  • Expandable modules: payments, reminders, CRM or client portal later
  • AI collaboration: connect MCP agents to search documents, organise cases and remind next steps
How does Oneflash Agentic Business Suite support domestic helper agencies?

Is the team experienced enough?

A Hong Kong team with enterprise system experience

The Oneflash team combines AI agent, enterprise system and local SME experience:
  • Recognition from listed companies and business awards
  • Experience in ERP, CRM and operating systems
  • Local understanding of Hong Kong SME workflows
Is the team experienced enough?

More implementation and support questions

Domestic helper agency management system FAQs

How many helper CVs can the system manage?
The subscription plan supports up to 500 helper CVs, while custom plans can support larger databases. Each CV can store nationality, language ability, work experience, contract status and visa dates.
Can employers browse CVs online?
Yes. A branded employer browsing page can be set up so employers can view selected CVs, apply filters and request interviews. You control which CVs are visible.
How do visa reminders work?
The system calculates reminder dates from each helper's visa expiry date and can send alerts before the renewal window, so the team can prepare documents earlier.
Can contracts be generated automatically?
Yes. Employer and helper profile data can be reused to prepare standard employment contract documents and exported for printing or submission.
Can existing helper records be imported?
Yes. Existing helper CVs, employer records and document data can be organised and imported from Excel or other structured files.
Can multiple branches use the same system?
Custom plans can support multi-branch management, with head office visibility and branch-level permission settings.
Is the data secure?
The system uses encrypted transmission, permission control and backup arrangements to protect helper, employer and contract records.
Is the system difficult to learn?
The interface is designed around common agency workflows. Consultants can search CVs, match employers, track visa dates and prepare documents from one backend.
Does it support Filipino and Indonesian helper records?
Yes. Helper profiles can store nationality, language ability, passport details and local contact information for different helper markets.
Can we try it first?
A trial or guided demo can be arranged depending on the selected plan, with sample data or a small batch of real records for review.
Does the system support multiple languages?
The backend can support Traditional Chinese and English, and helper CV fields can store multilingual profile information where needed.
Can several staff members use it together?
Yes. Staff can have separate accounts and permission levels, such as admin, consultant and document processing roles.
Can WhatsApp notifications be connected?
WhatsApp notification workflows can be planned for visa reminders, interview confirmations and contract follow-up, depending on the selected scope.
Can overseas partners access the system?
Cloud access can support cross-border teams, with permission settings controlling what overseas partners can view or update.
Is support available if something goes wrong?
Support is available based on the selected plan, including online support and optional dedicated follow-up for custom projects.

Move helper CVs, visa tracking, employer matching and contract documents into a structured workflow.

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Reduce manual repetition across CV, visa and document workflows

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