# CRM Software MCP Tools

Canonical URL: https://oneflash.hk/en/docs/mcp/tools/crm-software

This page is the Oneflash MCP detail reference for `crm-software`, not a software landing page. Module status: Design Draft. Category: App.

Summary: CRM MCP tools support tenant-scoped lead intake, deduplication, qualification, contacts, companies, deal pipelines, activities, tasks, consent records, and import governance.

Agent workflow: Use for lead intake, deduplication, qualification, contacts, companies, deal pipelines, activities, tasks, consent records, and import governance. Read tenant scope, existing lead/contact/company/deal records, and consent state before creating or updating CRM data.

Endpoint rules: The endpoint section is the source of truth. Imports, dedupe/merge, consent, pipeline-stage changes, tasks, and activity writes must follow approval, safety, and read-first rules. Do not invent endpoints.